Onsite Coordinator Inventory Services
Avantor Fluid Handling, LLC
Job SummaryUnder moderate supervision, primarily responsible for documenting inventory by recording additions, disbursements, adjustments, losses and removal of items. Prepares inventory reports by collecting and analyzing information on stock usage. Maintains inventory operations by following policies and procedures and reports changes as needed.MAJOR JOB DUTIES AND RESPONSIBILITIESAssociate may be responsible for tasks in inventory management (Consumables, chemicals, samples, etc) and accurate inventory control, processing requests leading to inventory movement on and off site, and fulfilling customer metric reporting.Performs inventory management related functions such as monitoring slow moving and dead inventory, conduct cycle counting, yearly physical inventories, and reporting.Provides daily customer service functions and communicates with the customer relative to inventory management.May be required to perform purchasing functions including but not limited to: back order reporting and expediting, direct factory shipments, 3rd party support, managing quotes, document control, records maintenance, and resolving open invoices or pricing issues.Responsible for all customer service related functions including but not limited to: order entry, reporting, maintaining metrics, and cost savings tracking.Performs shipping coordination activities such as shipping customer material, handling routine issues, operating basic warehouse equipment, entering shipping information into the customer computer system, and equipment inspections.Responsible for handling hazardous material and preparing shipping documentation and packaging requirements.Interfaces directly with customer point of contact, purchasing directors, facility directors and plant managers.Responsible for managing consigned, non-consigned, customer owned or 3rd party inventory.Utilizes Avantor and customer computer systems (SAP, Citrix, Intranet, Avantor Inventory Management Systems, ChemSW, and customer specific systems) in fulfillment of job duties.Meets goals and objectives: safety, performance and quality.Creates programs for enhanced service efficiencies.Interfacing with Avantor Sales Force and manufacture representatives.Documents change management.Responsible for desktop delivery of inbound packages to customer contactsUpdating and maintaining Standard Operating Procedures.Perform other duties as assigned.QUALIFICATIONSHigh school diploma or GED required2+ years experience in material handling/inventory replenishment or customer serviceSpill containment training, IATA, DOT, IMDG and OSHA Right to Know a plusCross referencing and inside sales experience a plusKnowledge of scientific products and services a plusKNOWLEDGE SKILLS AND ABILITIESConform to all company and customer requirements for background checks, health and safety issues, security clearancesKnowledge of Information intermediate computer skills including Microsoft Office with proficiency in Word and ExcelSolid understanding and experience in either shipping, inventory, or purchasingExcellent Customer Service Skills; displays a professional can do attitudeHigh regard for safety, quality and adherence to protocols, policies and proceduresAbility to self-manage and self-motivate; forward thinkingAbility to prioritize tasks, and meet deadlinesKnowledge of scientific products and services a plusAbility to communicate effectively with both the customer and internal contactsMust be able to lift up to 50lbsTravel may be requiredENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORTTypically works in an office with adequate lighting and ventilation and a normal range of temperature and noise level.Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.A frequent volume of work and deadlines impose strain on routine basis.Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 20 lbs.DISCLAIMER:The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.Avantor is proud to be an equal opportunity employer.EEO Statement:We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at email@example.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision using the links below.EEO is the LawOFCCP EEO SupplementPAY TRANSPARENCY NONDISCRIMINATION PROVISION3rd Party Non-Solicitation Policy:By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.