Custom Representative


Job Description
Custom Representative

Starting from $22 to $27 per hour

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.

Hours: Various shifts available.

Position Responsibilities
  • Process custom print and drop ship orders in a fast-paced environment.
  • Act as liaison between customers and vendors via phone and email.
  • Proof and edit customer artwork to ensure it is production-ready.
  • Monitor orders daily to ensure timely production and delivery to our customers.
  • Respond to shipping inquiries and answer order status questions.
  • Help customers navigate Uline's website and place orders online.
  • Provide knowledgeable answers to questions about products, pricing and availability.
  • Be a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
Minimum Requirements
  • High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree preferred.
  • Experience with Adobe Illustrator and Photoshop preferred.
  • Desire to provide the best possible experience for our customers.
  • Thrive in a fast-paced environment.
  • Complete insurance coverage that includes medical, dental, vision and more.
  • 401(k) with 5% employer match.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
  • Bonus programs that include annual performance, sales goals and profit sharing.
Employee Perks
  • First-class fitness center.
  • Beautifully maintained walking trails.
About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled


Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore to learn more!