Bb University Parkway Fods Inc Dba Sonic

Job Description

Job Summary: Serves and delivers quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In.

Essential Job Duties:

Take order and handle payment transactions accurately and efficiently.

Ensures appearance, presentation, and service of all menu items exceeds customer standards.

o Knowing how each menu item is prepared and the ingrediencies involved.

Greets all guests in a polite and friendly manner with a smile and a welcome to Sonic attitude the second they enter the building.

Engage and communicate with each customer on a personal level.

o Ex. How about that weather today, glad you made it in safe! My favorite item is (blank) would you like to try it?

Delivers and serves quality food and beverages to guests in a timely manner. Ensuring every customer receives a receipt and a mint.

Check backs are required 1:00min - 1:30 min after delivery of food.

Displays the importance of placing guests needs first on a consistent basis!

Responds to guests' requests in a respectful manner. Each employee is empowered to fulfill the customers needs.

Report complaints to a member of management team if complaint is escalated.

Clears trays and trash from guests cars, patio and property.


Additional Duties:

Wears required uniform and appropriate personal protective equipment.

o Ex. Name tag, non-slip shoes, apron & hat.

Performs other job-related duties as assigned or required including, but not limited to, preparing drinks and ice cream.

Move and stock food product weighing up to 50 pounds.

Qualifications & Job Requirements:

Effective communication skills

Basic math and basic reading skills

Ability to follow directions

Ability to work irregular hours, nights, weekends and holidays

Complies with all Sonic Drive-In Policies and Procedures, and all health and sanitation laws and regulations

Successfully completes and follows requirements of all-star certification and other Sonic Drive-In training programs

Frequent bending, stooping, lifting, stretching and frequent over-head lifting will be required when staging, preparing or packaging menu items and/or cleaning

General knowledge and understanding of the restaurant industry or retail operations preferred, but not required.

Working Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions.

Company Introduction

Sonic is a fast food restaurant chain! For more than 60 years, SONIC, Americas Drive-In has built a dominant position in the drive-in restaurant business. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, speedy service from friendly Carhops and heaping helpings of fun and personality.