Customer Support Specialist (Work From Home)

Roadie


Job Description
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Great health benefits / 401k with company match / Generous PTO / Technology provided / Monthly WFH stipend / 4-day workweek - As a Customer Support Specialist you'll: Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members; Address all customer concerns politely, using active listening skills to understand and confirm the information; Proactively monitor in-progress deliveries and take corrective action when necessary; Effectively use Zendesk and other internal tools to accurately log interactions and solve issues...Hiring Fast >>
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