Retail Leader

Indiana University


Job Description
DepartmentESKENAZI SCHOOL OF ART ARCH + (BL-SOAD-IUBLA)Department InformationFounded in 1820, Indiana University Bloomington is the flagship campus of IU's eight campuses statewide. Innovation, creativity, and academic freedom are hallmarks of our world-class contributions in research and the arts.he Eskenazi School of Art, Architecture, Merchandising + Design houses fourteen different areas in art, architecture, design, and merchandising. Our students are encouraged to learn collaboratively and across-disciplines, while immersing themselves in a particular area of study. Additionally, the school's positioning as part of the College of Arts and Sciences allows us to equip graduates with the insights and values of a classical liberal arts education.Established in August of 2016, the Eskenazi School merged together the departments of studio art and apparel merchandising and interior design. The school's formation represents key elements of IU's Bicentennial Strategic Plan-specifically its stated commitments to student success, building a prosperous and innovative Indiana, and moving toward a culture of building and making.We move our world forward through the power of art + design.Building on the outstanding reputation of faculty and programs, the school will continue to offer new and established degrees that teach students artistic and design expertise in a global context, coupled with instruction in merchandising and product development.Job SummaryManagement and Leadership of all Bookshop activities including:Department Specific ResponsibilitiesEnsures compliance with all IU and Industry policiesTimely completion of all financial and operational reports and auditsEstablishes and implements plans to maximize sales, minimize shortage, maintain ideal inventories, and optimize turnSupervises all bookshop staff, oversee training, schedulingServes as Chair for Bookshop Advisory BoardEnvisions a working environment where retail operations enhance the student' educational experience. Partner with school leadership and faculty to implement that vision.General ResponsibiltiesProvides highest level of operational leadership and coordination of assigned staff members to define customer service standards; provides direction and guidance on high priority projects/initiatives. Establishes short-term business plans and long-term operational objectives, including managing project timelines/deliverables and developing resource plans for multi-project/multi-phase initiatives. Conducts a variety of personnel actions to include, but not limited to hiring, promotion, performance management, and dismissal. Manages high level assignments and allocation of resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams; may coordinate large-scale surplus projects with a wide audiences in support of business and campus initiatives. Makes budgetary recommendations/proposals based on resource needs and ensures cost containment. Researches and stays up-to-date on new industry standards, regulations, and specifications; responsible for the implementation of new protocols/procedures to address business needs. Works collaboratively with other leaders across departments in recommending standards, best practices, and related policies/procedures. Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees; serves on various university committees, communities of practice, and task forces related to event services. QualificationsEDUCATIONRequired Bachelor's degree in business or related fieldWORK EXPERIENCERequired 4 years in business, conferences, events, customer service, or related field 1 year of management experience in related fieldCombinations of related education and experience may be considered SKILLSRequiredProficient communication skills Maintains a high degree of professionalism Demonstrates time management and priority setting skills Demonstrates a high commitment to quality Excellent collaboration and team building skills Excellent organizational skills Effectively coaches and delivers constructive feedback Instills commitment to organizational goals Demonstrates excellent judgment and decision making skills Effective conflict management skills Builds and manages effective teamsWorking Conditions / DemandsThis role requires the ability to effectively communicate. It involves remaining in a stationary position for long periods of time as well as moving around the work environment. The position requires moving and assembling objects and placing objects on high and low shelving units and storage racks. The role requires the ability to detect details of objects and the ability to move objects weighing up to 25 pounds. The person in this role must be able to perform the essential functions with or without an accommodation.Work LocationIndiana University's Bloomington campus: Friends of Art Bookshop located in the Fine Arts Building.Advertised SalaryAnnual Salary Range: $45,000 - $55,000 Job ClassificationCareer Level: OperationalFLSA: ExemptJob Function: OperationsJob Family: RetailClick here to learn more about Indiana University's Job Framework.Posting DisclaimerDue to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.).If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time. This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.If you wish to include a cover letter, you may include it with your resume when uploading attachments.New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.Equal Employment OpportunityIndiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.Campus Safety and SecurityThe Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.Contact UsRequest SupportTelephone: 812-856-1234
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