Area Administrative Coordinator

Wayne State University


Job Description
Posting Number 046511 Position Title Area Administrative Coordinator Number of Vacancies 1 School/College/Division/Institutes/Centers 43 - Business Operations Primary Department H4330-Housing Working Conditions **Wayne State University requires all students, faculty and staff to be fully vaccinated against COVID-19 with limited exceptions. Learn more at:WSU Covid-19 Website (https://wayne.edu/coronavirus)** Please visit our Housing and Residential life Website:Housing Website (https://housing.wayne.edu/) Essential Functions (Job Duties) **JOB PURPOSE:** Oversee residence hall and apartment front desk activities. Responsible for the creation, management and maintenance of resident information, documents and files, including key and access management. Serve as main contact for students, parents, and guests in relation to housing resources, key/access management, guest/package management, damage billing, and work orders. Work in coordination and collaboration with other staff and Community Director(s). Serve as a member of the housing and dining operations and finance team. Report to Director of Housing Operations. **ESSENTIAL FUNCTIONS:** Oversee front desk activities to include providing information and resources to students and guests. Answer questions and resolve issues. Provide functional supervision to Student Desk Assistants. Coordinate Desk Assistant schedules. Review and correct student timesheets and exception reports. Assist with the accurate and timely payment of student staff. Manage the guests and package log system. Assist with housing, facility, and student emergency response. Create, prepare, manage, and monitor resident confidential documents and electronic files including door and other key records, move in/out forms and other housing documents. Upload and conduct audits of documents in The Housing Director (THD). Provide recommendations for process improvements. Oversee and manage weekly occupancy audits and key access for housing residents. Review key access for student rooms and communicate with OneCard if there are electronic key or access issues. Assist and coordinate duties with Community Directors including development and distribution of area-wide housing communication. Monitor follow up of resident information and access. Assist with the preparation and inspection of rooms for resident move in/outs, summer interns, camps and conferences move in/out. Prepare and coordinate check in/out processes and documents for the front desk. Review and verify that check in/out documents have been completed. Oversee the work order submission process and provide follow-up information to resident work order inquires. Coordinate with housing facilities to receive updates on room cleaning or work order status. Organize and prepare damage billing charges for residents. Process, bill, and communicate to residents damage charges in The Housing Director (THD). Resolve discrepancies. Manage the damage appeal process. Coordinate with Community Director and supervisor to prepare and send building-wide communications to residents with information regarding housing assignment processes, deadlines, programming, policies, and facility concerns. Other duties as assigned. Unique Duties Qualifications **EDUCATION:** Bachelor's degree or equivalent education and experience. **YEARS OF EXPERIENCE REQUIRED:** Minimum 2 year of experience in a college or university housing organization or equivalent experience. Three (3) to five (5) years preferred. Demonstrated experience serving successfully in an administrative role. Preferred Qualifications Testing Requirements Not Applicable Test Scheduling Job Type Full-Time Job Category Professional/Administration & Supervisory/Management **Duration of Posting** Fiscal Year of Job Open Date 2022 Job Open Date (When job is posted in the system) 05-26-2022 Job Close Date (or until suitable candidate is found) Until Suitable Candidate is Found Is this position reposted? No Reposting Reason: None (New Posting) **Application Information** Background Check Requirements University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting to work. If you are offered employment, the University will inform you if a background check is required. Instructions for submitting your application: Represented Position Message **Funding/Salary Information** Salary (Minimum) (Non-Academic Only) 38,373 Salary (Hire Max) (Non-Academic Only) 46,046 Salary (Maximum) (Non-Academic Only) 57,557 Hourly Rate (Non-Academic Only) Salary Range (Academic Only) Is Position Bump Ineligible? (Non-Academic, Represented positions only. Select 'No' for Academic. Select N/A if Non-represented.) **NOTE: If 'Yes' is selected, then this is a Bump Ineligible Position (BIP). The person who bids or hires into this 100% grant funded position has no bumping rights upon grant expiration or in a reduction of force. No Equal Opportunity/Affirmative Action Employer including Disabled/Vets
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