Technical Services Coordinator

T. D. Williamson, Inc.

Job Description
Organizes and directs HT&P field operations according to the internal standards and the customer requirements, from first client inquiry until the successful job completion.Oversees all HT&P services projects to maintain schedules to meet with customer requirements, Identifies resources, assigns individual responsibilities, and schedules field service work & technicians, makes tracking and progress reporting to job completion, Act as the key contact to recurrent customers, from the stages of customer enquiries and standard quotations development, to job completion and invoicing, Compiles Job Safety Analysis prior to start work on site, Ensures timely return of Customer service feedback forms, Assists with coordinating with TDW HT&P inspection personnel as required, Makes sure Field Technicians deliver safe services performances in compliance with TDW standards and applicable HSE rules, Ensures that the technician has the required certifications/skills to execute the assigned operations and provides technical support to technicians when required, Supervises the execution of assigned HT&P interventions according to the contracts, Coordinates special projects Ensures effectiveness of the operations to meet established objectives, observe corporate policies, and prompt corrective action taken if necessary, Ensures all workshop activities are properly performed according to the intervention planning and takes final decision relative to workshop activities if required, For services quoted and delivered locally, makes sure that engineering, technical and quality assurance programs for services comply with TDW and customer’s quality standards, Monitors the use of various outside companies to source/rent equipment to ensure the execution of the interventions according to the established planning, Remains current on new developments, policies and procedures relating to equipment and operational/maintenance techniques and implements changes as necessary, Is responsible for regular monthly HSE reporting, Maintains clean, orderly work area.Technical degree or equivalent preferred, combined with preferred 5 years of pipeline operations or related experience, Familiarity with project management principles Familiarity with hydraulics, piping materials and operating fluid systems; ability to read blueprints, Fluent in English Good commercial and interpersonal skills, Strong organizational & communication skills.NOTE: This position is a DOT position and is considered to be safety sensitiveEEO/M/F/Disability/Vets