Retail Sales Clerk


Job Description
Job DetailsJob LocationUpland Service Center - Upland, CAPosition TypePart TimeJob CategoryNonprofit - Social ServicesOverviewPosition SummaryThe position works in the regional retail shop to sell Girl Scout Merchandise to our Troop Leaders and parentson behalf of our Girl Scouts. Keeps the shops looking inviting, full of product, and clean and takes directionfrom the Retail Sales Manager.Council OverviewEstablished in Los Angeles in 1922, Girl Scouts of Greater Los Angeles ("GSGLA"), a 501(c)(3) nonprofit, serves 32,000 girls in partnership with nearly 16,000 adult members and volunteers throughout the communities of Los Angeles County, and parts of Kern and San Bernardino Counties. GSGLA is the largest girl-serving nonprofit agency in Los Angeles, with programs in entrepreneurship, life skills, outdoor, and STE(A)M, building girls of courage, confidence, and character, who make the world a better place. GSGLA ValuesOur core values represent how we behave on a day-to-day basis. These values are the specific behaviors that are expected, encouraged, and rewarded within our GSGLA culture. INTEGRITY: We do what we say we are going to do. We strive for our highest quality work and commit to doing what's right even when it's difficult. CLARITY OF PURPOSE: We commit to and stay focused on the goals and priorities of GSGLA and hold ourselves responsible for keeping the girl at the center of everything we do. ACCOUNTABILITY: We accept personal responsibility for our work, and we hold others accountable. We can be relied upon and can rely on others. We commit to mutual understanding and mutual problem solving and embrace the necessary tough conversations. RESPECT: We practice respect by caring for the worth of ourselves, others, the environment, property, and policies. We listen well and honor diversity in ideas without judgements. Essential Duties & ResponsibilitiesProvide courteous, consistent, professional and knowledgeable customer service.Assist volunteers to complete their Girl Scout Merchandise purchases. Adhere to and support Store Policies. Be knowledgeable of the merchandise as it relates to the Program levels and answer volunteer's questions. Learn about new merchandise as it is developed and introduced.Educate the volunteer on the National Girl Scout Program Portfolio and its complimentary merchandise. Learn and understand from the Retail Merchandising Manager the skills of excellent product placement techniques, and how to encourage additional sales.Learn & practice strong inventory control methods. Correctly counting in merchandise shipment to packing slip. Assist to complete cycle counts year-round, and in full physical count as needed.Understand the Girl Scout Leadership Experience and how the Retail Shop can motivate girls and parents to expand their participation.Other duties as assigned.Skills / Experience / OtherQualifications (Minimum Education and Experience)Outstanding customer service and organizational skills.Knowledge of Girl Scouting highly desirable.Prior retail sales experience preferred.Good math skills and able to use a cash register.Dependable and self-motivated.Excellent computer skills.Ability to multi-task.GED required.Additional Organizational RequirementsSubscribe to the principles of the Girl Scout Movement. Possess a positive attitude with strong work ethic, integrity, and honesty.Must be flexible, adaptable, and willing to thrive in an ever-changing/fast-paced environment.Attend GSGLA signature events and certain other activities/events (including cookie cupboards, etc.) as assigned.Develop and maintain sensitivity to employee diversity in the workplace. Behave in ways that demonstrate respectful treatment of other employees, volunteers, and girls.Practice pluralism and be inclusive with the services provided.Physical RequirementsThe incumbent is in a non-confined office-type setting in which he or she is free to move about at will. The environment for this position is mostly clean and comfortable but may include some minor annoyances such as noise, odors, drafts, etc. while performing this work, the incumbent:Will spend time sitting, utilizing the computer.Will spend time standing/walking throughout the facilities.Must travel via personal vehicle or public transport to various facilities throughout the region.May lift to 15 lbs. periodically. If more, the incumbent must request assistance. The incumbent must be able to perform this job safely, without endangering the health or safety of him/herself or others. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Benefits / OtherGSGLA and its employees support an inclusive environment and values the individual traits, skills and talents of all staff, volunteers, girls, prospects, and donors. Employees of GSGLA receive a competitive slate of benefits and paid time off, including the closure of its offices the second and fourth Monday of every month. Full time staff are eligible to opt into plans that cover Medical, Dental, Vision, Life and even Pet Insurance, as well as a 403(b) plan.Diversity, Equity, Inclusion, Access & Advocacy StatementGirl Scouts of Greater Los Angeles is committed to building a diverse staff that reflects the communities we work alongside, and we value equity and inclusion in our workplace. We encourage applications from individuals in all groups and communities, different walks of life, and those belonging to communities historically excluded. As an organization committed to making the world a better place, it is essential that we incorporate a diverse, equitable and inclusive lens into all aspects of our work. We encourage applicants with a global perspective and a commitment to values around diversity, equity, and inclusion to apply.Vaccination PolicyGirl Scouts of Greater Los Angeles requires its employees to be vaccinated against COVID-19, subject to certain exemptions as required by law. New hires working at Girl Scouts of Greater Los Angeles must be fully vaccinated upon hire. Please contact the Human Resources Department for a copy of the vaccination policy.The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.