Commercial Collections Analyst

Corcentric


Job Description
Corcentric is seeking an experienced and self-starting analyst to join our credit and collections team in Naples, FL. This individual would be responsible for a large collections portfolio as well as handling customer requests and credit reviews. Attention to detail, organization, and multi-tasking capabilities are vital to being successful in this role. If you are interested in joining a fast-paced, innovative company that offers a competitive salary, great benefits, and the ability to grow within an organization, we encourage you share your unique point-of-view and talents with us.Responsibilities Initiate collection calls to customers Resolve client billing problems Identify issues contributing to account delinquency Review and monitor assigned accounts and all applicable collection reports Provide timely follow up on payment arrangements and customer requests Make recommendations to management regarding customers to be placed on hold or sent to collection Research and resolve customer deductions Maintain and document communication with customers Prepare reports for management Review credit limits for new and existing accounts Perform other tasks as assignedRequirements 3-5 years of experience in a collection's role in a commercial environment College degree preferred Able to analyze financial statements Proficient with Microsoft Excel at an Intermediate level or above (VLOOKUP, Pivot Tables, etc.) Strong verbal and written communication skills, customer service focused Experience with D365 a plus
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