Assistant in Order Processing and Customer Service, K104

Career Staffing

Job Description
Virginia Beach company in need of Assistant in Order Processing & Customer Service to manage the processing of customer orders and assists sales divisions with general customer service and sales tasks. This is hands on position with lots of interaction.TO APPLY: Create an account and application on our website: [ Link removed ] - Click here to apply to Assistant in Order Processing and Customer Service, K104 (for the Virginia Beach office) and email your resume to: [ Link removed ] - Click here to apply to Assistant in Order Processing and Customer Service, K104 then call us at: 757-961-8368 (between 9am and 4pm)PAY: $15.50 to $16.50 hr Excellent benefits include health, dental, 401(k) with match of 7%, 10 holidays, sick days, vacation days, and profit sharingSHIFT: FULL TIME or PART TIME... F/T hours: Mon-Fri: 8:00am - 5:00pm, After hours and weekends as needed to meet shipping peaks and conduct inventory(THIS IS NOT A REMOTE POSITION)Responsibilities:Order entry of orders received via EDI, fax, e-mail or mailProofreading orders for errorsPrint and prepare pick tickets for warehouse staffMake changes to orders as requested by sales staff or customersInvoice orders to customersMonitor orders during all steps to proactively identify problemsFiling of invoices and related order paperworkAnswer incoming calls while working on other tasksPrepare documents for transfer of inventory to CanadaDaily Order RoutingUpdate and maintain item data in software for logistics efficiency (TOPS software)Develop templates and prepare shipments in TOPSUpdate and maintain file of Customer Vendor/Routing GuidesAssist with obtaining shipping quotesQualifications:Adjusted WPM speed of 40 or morePro-activeVery DetailedHighly OrganizedGood communicatorStrong follow-through skillsPositive representative of CompanyFast and accurate data entry skills requiredProficient with Microsoft Outlook, Excel and WordBe a problem solver and expect change.Be a resource for sales staff.Be ready for a changing and challenging environment