FT Customer Support Representative (Work From Home)

Aurora Solar

Job Description
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll: Reply to inbound customer inquiries and questions through various channels including chat, email, phone, and virtual meetings; Identify, troubleshoot, and escalate bugs to the development team using standardized escalation paths; Contribute to internal and client-facing documentation; Work closely with sales, product, engineering, and marketing teams to aid with various initiatives that impact customers; Assist customers with making updates to their accounts including billing and payment method updates...Hiring Fast >>