PAS Relief Worker - Patient Access Specialist

Oregon Health & Science University

Job Description
Family Medicine at Gabriel Park is a community clinic located in SW Portland. We serve our patients in varying stages of life and throughout their lives. Our services include general family medicine, transgender care, maternity care (including deliveries), pediatric care, behavioral health, sports medicine, travel immunizations, acupuncture, a retail pharmacy, x-ray, minor procedures, and health maintenance with focused preventive care. We are a high volume clinic that sees up to 250 patients and receives 400-600 phone calls daily. We have 39 providers plus 60 staff members. Our clinic guides itself though our vibe: Compassionate, Committed, and Collaborative.The PAS Specialist is responsible for all reception duties including: check-in, check-out, telephones, providing a high level of administrative support to both providers and patients. This includes gathering appropriate and correct patient information, scheduling appointments, non-covered service forms, and collecting co-pays. Responsible for a smooth clinic flow.Six months experience in a medical office setting OR one year in a high volume, direct public contact position. Basic computer keyboarding skills including typing of 30 - 45 wpm.Must be able to perform the essential functions of the position with or without accommodation.High school diploma, Epic experience, two years experience in a medical setting, working knowledge of medical terminology, computer skills, patient advocacy skills.Solid communication skills, team player, ability to live our vibe, excellent customer service skills.Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or an organization devoted to the health and well-being of people in Oregon and beyond, OHSU requires its employees to be fully vaccinated against COVID-19.