Dispatcher / Customer Service Representative

A-Lumination Electric


Job Description

A-lumination Electric in Orlando, FL is looking to hire a full-time Dispatcher / Customer Service Representative to provide excellent customer service over the phone, pull permits, and type proposals. Are you outgoing and highly motivated? Do you want to work for a highly respected and stable company? Would you like to work with an established local company? If so, please read on!

This office position earns a competitive wage of $14.00 to $15.00 per hour; spiffs are also available for booking certain jobs. We provide great benefits, including paid holidays and vacations. If this sounds like the right opportunity for you, apply today!

 

ABOUT A-LUMINATION ELECTRIC

Since 1989, A-Lumination Electric Inc. has been serving Central Florida with highly skilled, experienced, and professional residential electrical contractors. Our core professional values are reliability, providing great service, and giving customers excellent value, all while keeping a focus on safety. We provide expert residential electric services with exceptional customer service – whether that's installing a new ceiling fan, protecting our customers' homes with complete surge protection, or replacing outdated and dangerous electric panels. We've gained an outstanding reputation with our customers, and have earned an A+ rating from the Better Business Bureau for consistently being a valuable electrical repair resource in Orlando and surrounding areas. We never take that reputation for granted, and we work continually every day to keep our customers' trust.

We are a small business that treats our employees like family. Our team enjoys a great family, and work-life balance. Our company's name has been built by our employees' respectful and professional conduct, and we reward them by treating them in the same manner.

 

A DAY IN THE LIFE OF A DISPATCHER / CUSTOMER SERVICE REPRESENTATIVE

As a Dispatcher / Customer Service Representative, you are an integral part of our office team. Using your ability to connect with people quickly, you provide out-of-this-world customer service while answering phones, scheduling appointments, and dispatching calls.

You are comfortable pulling permits for jobs when requested. As part of your administrative duties, you type proposals in a professional, efficient manner. Each day is filled with satisfaction and pride in a job well done!

 

QUALIFICATIONS FOR A DISPATCHER / CUSTOMER SERVICE REPRESENTATIVE

  • Ability to answer phones
  • Typing skills
  • Administrative skills

Experience in permitting is a plus. Previous knowledge of Excel, Service titian, Service line, or another scheduling program would be a huge plus. Can you manage your time well and effectively prioritize tasks? Do you have excellent communication skills, both written and verbal? Are you passionate about providing excellent customer service? If yes, you might just be perfect for this position!

 

WORK SCHEDULE

This office position typically works Monday - Friday 7:30 am - 4:30 pm.

 

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this office job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 32808

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