Customer Service Representative (Work From Home)

One80 Intermediaries


Job Description
[Customer Support / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Service Rep you'll: Answer incoming telephone calls; Provide eligibility and claim information to medical providers and members; Review and interpret plan certificates to determine covered benefits and limitations/exclusions; Investigate claims payment issues; Research PPO websites/database as required to determine if claims are received and processed by the PPO network; Document telephone call reason and detail in claims system using call tracks; Review inventory tool for status requests from providers/members and respond professionally...Hiring Fast >>
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