Customer Support Representative (Work From Home)

Ridecell


Job Description
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll: Respond to customer questions and issues via phone and email; Answer incoming customer support calls, evaluate issues, and prioritize incoming requests for assistance from users experiencing problems with product and services; Use computer applications to identify, track, and resolve customers' issues; Handle and resolve Tier 1 customer issues to achieve high customer satisfaction; Appropriately escalate Tier 2 customer issues to support engineering team...Hiring Fast >>
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