Customer Service Spec I

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Job Description
Overview: Customer Service Specialist works with clients and their applicants to facilitate accuracy and timely resolution to their requests. Individuals in this role respond to inquiries via phone, e-mail or instant chat. Our customers are global leaders in their fields, whether it be social media, financial services, pharmaceuticals, health providers, recruitment, entertainment, digital, IT, transport and many more. Responsibilities: Customer Service SpecialistLocation:KatowiceCustomer Service Specialist works with clients and their applicants to facilitate accuracy and timely resolution to their requests. Individuals in this role respond to inquiries via phone, e-mail or instant chat. Our customers are global leaders in their fields, whether it be social media, financial services, pharmaceuticals, health providers, recruitment, entertainment, digital, IT, transport and many more. Qualifications: IF YOU ARE:Great communicator who speaks English fluently and listens to and understands our customersTeam player with a genuine passion for delivering amazing customer serviceFast-paced learner who enjoys variety and can embrace changeAble to deliver excellent customer experienceSelf-starter who wants to be challenged to become high achieversTalented at making customers feel special on the phone, in the way they talk and the way they listenShowing commitment to our customers, our business, and our ongoing success
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