Front Office Assistant

GN Group

Job Description
At Beltone, we believe the best way to offer our patients premium service is to value our employees and create a positive work environment. We are proud of a culture that emphasizes collaboration and empowerment. The Front Office Assistant will be the face of the practice and will create an extraordinary patient experience. Responsibilities * Perform general office and administrative duties assisting the Hearing Care Professional (HCP) with the patient process. * Successfully utilize the scheduling system to maximize test opportunities for the office. * Actively call current, past and potential patients through identified sources. Track and report appointment results. * Develop and assist the HCP in local marketing and sales activities, including sourcing new avenues for building community relationships and referrals. * Responsible for professional answering incoming phone calls and messages, as well as follow-up activities with patients. * Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts). * Verify patient eligibility, submit insurance claims. Manage process until claim is funded. * Reconcile cash balance and manage Account Receivables and Payables, including making bank deposits. * Maintain a clean and welcoming office and work environment. Qualifications * High School diploma or equivalent is required. * 2 years' office experience is preferred. * 2 years' sales and customer service experience preferred. * Must be proficient in MS Office. * Willing to work flexible hours/days. * Team player with an enthusiastic and positive attitude You can expect a wide range of excellent employee benefits that make it truly rewarding to work with us. Innovative hearing technology plus superior patient care are what makes us a great place to grow professionally. Come be a leader and joint the Beltone team! Applicable employment history includes candidates with a history of: Medical Receptionist, Receptionist in healthcare office, Front Desk Reception We are an Equal Opportunity Employer and do not discriminate against any employee or applicant. #LI-Beltone