Director - Pharmacy, Distribution, Specialty Markets & GPO - REMOTE
Merck & Co., Inc.
Job Description The position of Director - Pharmacy, Distribution, Specialty Markets & GPO, is responsible for the business-to-business relationships between our Company and the following IAM customer segments in the US market: Retail Pharmacy (including retail clinics), Wholesalers and Distributors, National GPOs and Specialty Pharmacy. The product portfolio supported by this position includes all pharmaceutical (primary care & hospital), specialty (including oncology and other specialty medicines) and vaccine products sold in the US. The Director provides input and feedback to the development of segment and channel strategies based upon market trends, customer needs and our Company business objectives and leads the execution of those strategies with these customer types. The Director reports to the Executive Director, National Contract Operations & Supply Chain within the IAM organization. The Director oversees a team of field-based National Account Directors and Executives (NADs & NAEs) that facilitate customer relationships and create an integrated segment-brand strategy that optimizes access to our Company products and services. The team manages fee for service wholesaler agreements (Distribution Services Agreements) covering $20+ billion in sales to optimize inventory and service levels. They also manage contracts with the leading national GPOs covering the our Company product portfolio, where applicable, and agreements with specialty pharmacies for our Company's specialty medicines. As necessary, PDSM/GPO helps to manage extraordinary distribution issues (shortages, allocation processes, new product launches, recalls) to optimize market access to our Company products. PDSM/GPO engages with national and regional Retail and Specialty Pharmacies across a variety of therapeutic areas and business issues. The primary focus is optimization of patient outcomes related to the appropriate use of our Company medicines for indicated health conditions. Relevant business issues with pharmacy customers include product access, packaging, adherence, and product integrity (pedigree, track & trace, anti-counterfeit). PDSM/GPO also plays a critical role in managing master services agreements (MSAs) with vendors that implement approved adherence and acquisition programs in retail and specialty pharmacies. Significant internal stakeholders and business partners include: IAM Segment & Business Leaders; Order Management Center; Payer Brand Marketing and US Business Unit & Marketing Leaders, Channel Strategy & Governance; Global Market Access; Finance - Customer Contract Management; Commercial Legal; Compliance; and our Company's Manufacturing Division. Responsible for compliance with all relevant laws, regulations and our Company policies. QUALIFICATIONS Education: * BA or BS required * Pharmacy degree or relevant experience is desired * MBA or relevant business experience is desired Required: * 5+ years direct account management and/or customer marketing experience * Broad and deep understanding of pharmaceutical channel management, stakeholder interplay, and the economics of the pharmaceutical supply chain. * Strong customer focus, strategic business acumen, cross-functional leadership, integration, project management, communications and prioritization skills. * Demonstrated ability to collaborate and build strong relationships internally and externally with customers * Prior HQ (US Market) experience or substantial collaboration with many of the internal stakeholders and business partners relevant to this role (noted above) * Prior People Management experience * Willingness to travel (nationally) ~50% of the time, including to US Market HQ Desired: * Contract management experience * Negotiation skills * Supply chain experience * Vaccine experience * Product/Payer marketing experience * Cross-divisional positions and/or understanding Our Human Health Division maintains a "patient first, profits later" ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide. Who we are We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What we look for Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us-and start making your impact today. NOTICE FOR INTERNAL APPLICANTS In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions. If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor. New hires in office-based roles in the US & Puerto Rico will be required, subject to applicable law, to demonstrate that they have been fully vaccinated for COVID-19 or qualify for a medical or religious exemption to this vaccination requirement that can be accommodated without an undue burden to the operation. However, subject to applicable law, employees working in roles that the Company determines require routine collaboration with external stakeholders, such as employees in health services, customer facing commercial, or research based roles, will be required to be fully vaccinated as a condition of employment. Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. For more information about personal rights under Equal Employment Opportunity, visit: EEOC Poster EEOC GINA Supplement OFCCP EEO Supplement Pay Transparency Nondiscrimination We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 50% Flexible Work Arrangements: Remote Work Shift: 1st - Day Valid Driving License: Yes Hazardous Material(s): Number of Openings: 1