Adecco - Client Delivery Manager
Adecco Group Inc.
About the role Have you been looking for an environment where you can feel the impact of your work? Join an atmosphere where you can tap into your creativity, networking, and growth mindset as a Client Delivery Manager with Adecco. Come be part of influencing a number of our 600,000 associates and enable candidates & clients to reach their goals. With Adecco you will explore a vibrant culture of trust, flexibility, and self-development. Grow your career with our 30,000+ colleagues in over 60 countries and help us make our mission come to life every day: "Making the Future Work for Everyone." What you'll be doing People will be at the heart of what you'll do, guaranteed. As a Client Delivery Manager at Adecco, you will serve as the primary client contact onsite, as well as the initial escalation point for any client questions and concerns. Through ingenuity and teamwork, the Client Delivery Manager is accountable for aligning themselves with our client's business objectives and creating a joint partnership. Every day will require your ability to be a skilled communicator and to make decisions that will have a positive impact on our clients, our teams, and your career with a global leader in the staffing and recruiting industry. About you * Bachelor's degree or equivalent record * Minimum of two to five years managerial/supervisory background in the service provider industry preferred * Record measured by customer satisfaction service levels, increased tasks and successful working relationships with colleagues and management * Effective written and verbal communication skills * Ability to successfully manage a recruitment team in a fast-paced, demanding environment * Excellent organizational, prioritization and multi-tasking skills * Adept at establishing and managing to KPIs and SLAs * Demonstrated ability to build and maintain strong client relationships and networks * In-depth knowledge of current recruiting practices compliant with federal and state laws and Company policies * Proficiency in Microsoft Office (Word, Excel & PowerPoint) and ability to learn new software Why choose us? It's an exciting time to be part of our team. We're proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful. Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together. Make an impact where it matters most. A journey to bring out the best in you We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary. On our career site, you will find some of the key steps you can expect to guide you along the way. As one of the world's largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer. Equal Opportunity Employer/Veterans/Disabled The Company will consider for employment qualified applicants with arrest and conviction records The Company may require proofof COVID-19 vaccination at time of hire based on client policies or certain regulatory requirements. As such, TAG may require you to report your COVID-19 vaccination status at time of hire unless prohibited by a state law. The Company will consider requests for exemption based on medical/disability or religious reasons, or additional reasons if permitted by state law.