Senior Customer Advocate Field Operations

Carvana


Job Description
Carvana - JobID: 4412157 [Customer Service Rep] As a Customer Advocate (Field) at Carvana, you'll: Facilitate and coordinate the delivery of purchased vehicles to customers; Frequently interact with customers in person, by phone, email, and text; Coordinate with customers the delivery of vehicles purchased from Carvana; Keep and maintain accurate detailed notes of customer interactions; Complete a pre-delivery checklist to assure the vehicle is ready for delivery; Promptly respond to customer requests and assist customers to resolve issues and complaints; Accurately complete customer paperwork...Hiring Immediately >>
Industry