Senior Associate, eCommerce Consulting

KPMG


Job Description
The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we don't anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Senior Associate in Customer & Operations for our Consulting practice.Responsibilities:Work with clients to help understand their business needs and functional requirements of enabling Connected Commerce capabilities that drive positive outcomes across the organization's customer needs, operating models, digital eco-system, and people impactsOperate across multiple client functions to help identify critical success areas and support the formulation of recommendations to achieve business objectivesWork with the consulting teams to help solve client problems and communicate the right value propositions that tie business metrics to operational improvements and address customer needsTake ownership and create high quality client deliverables by working in a team settingQualifications:A minimum of three years of hands-on experience in a B2B and/or B2C digital commerce functionBachelor's degree from an accredited college/university; advanced degree from an accredited college/university is preferredExposure to and understanding of one or more commerce-oriented business functions such as pricing and promotions, cart management, order management, fulfillment, payments, returns and refunds, or e-Commerce fraud Experience in implementing e-commerce solutions using industry leading platforms such as SAP Commerce Cloud, Salesforce Commerce Cloud, Oracle CX Commerce, IBM Commerce, or Adobe Commerce Cloud, preferably in a consulting or solution design capacityStrong analytical, written and verbal communication with a professional presenceExcellent facilitation, presentation and people management skillsTravel may be up to 80-100%Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.At KPMG, any partner or employee must be fully vaccinated or test negative for COVID-19 in order to go to any KPMG office, client site or KPMG event. In some circumstances, individuals who are not fully vaccinated may also be required to have a reasonable accommodation to not be fully vaccinated for COVID-19.
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