Customer Service Representative

Uline


Job Description
Customer Service Representative
Starting from $25 to $30 per hour*
(* Includes estimated year-end profit sharing)


Kenosha Branch
12355 Uline Way, Kenosha, WI 53144


Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.

Hours: 24/7 operation - Various shifts available.

Position Responsibilities
  • Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
  • Communicate with customers via phone, email and chat.
  • Solve customer problems and find best possible solutions.
  • Help customers navigate Uline's website and place orders online.
  • Provide knowledgeable answers to questions about products, pricing and availability.
  • Respond to shipping inquiries and answer order status questions.
  • Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
Minimum Requirements
  • High school diploma or equivalent. Bachelor's degree preferred.
  • Desire to provide the best possible experience for our customers.
  • Thrive in a fast-paced environment.
Benefits
  • Complete insurance coverage that includes medical, dental, vision and more.
  • 401(k) with 5% employer match.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
  • Bonus programs that include annual performance, sales goals and profit sharing.
Employee Perks
  • First-class fitness center.
  • Beautifully maintained walking trails.
About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

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