Michaels Stores, Inc.
Store - PALM BEACH-ROYAL PALM BEACH, FLWe're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. To review a comprehensive list of benefits, please visit Michaels BenefitsCO, CT and NYC only -To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CO, CT and NYC onlyHelp customers shop our store and be able to find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Maintain store recovery standards to deliver our Brand Promises. Prevent shrink with friendly service.Major ActivitiesAdhere to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standardsProvide a fast and friendly check out experienceExecute cash handling to standardsEngage customers on benefits of Rewards and complete enrollmentsEducate customer on Voice of Customer (VOC) surveyParticipate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budgetResponsible to complete merchandise recovery and maintenance to include the merchandise return / go back processSupport shrink and safety programsAssist with Omni channel processesAcknowledge customers, help locate product and provide solutionsInteracts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for othersCross trained in Custom Framing selling and production Other duties as assignedPreferred Type of experience the job requiresRetail and/or customer service experience preferredPhysical RequirementsAbility to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodationWork EnvironmentPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job.