Medical Receptionist II

Cook Children's Healthcare


Job Description
The Receptionist II is responsible for greeting the patients and establishing a friendly, positive encounter for each patient#s visit. The Receptionist II is responsible for maintaining patient flow, answering phones promptly and courteously and maintaining schedules. The Receptionist II is responsible for posting office charges, payments and adjustments. The Receptionist II is expected to adhere to all CCPN policies. # Education # Experience: High school graduate or equivalent. At least two years of experience in a medical office or one year of Cook Children#s Physician Network medical office experience using a modern EMR system such as Athena or comparable. Understanding of diversified insurance plans. Knowledge of coding and medical terminology. Exhibit good interpersonal and communication skills. Maturity to withstand pressure that may arise in relation to the public and physician. # # Why join Cook Children#s Physician Network? Cook Children#s Physician Network (CCPN) attracts and retains highly skilled physicians from around the United States and the world. The management philosophy and organizational culture allow physicians to focus on patient care, while expanding their medical knowledge. Cook Children#s Physician Network is unique because it is Promise driven, financially sound and one of the largest pediatric networks in the country. # Cook Children#s is an EOE/AA, Minority/Female/Disability/Veteran employer. The Receptionist II is responsible for greeting the patients and establishing a friendly, positive encounter for each patient's visit. The Receptionist II is responsible for maintaining patient flow, answering phones promptly and courteously and maintaining schedules. The Receptionist II is responsible for posting office charges, payments and adjustments. The Receptionist II is expected to adhere to all CCPN policies. Education & Experience: * High school graduate or equivalent. * At least two years of experience in a medical office or one year of Cook Children's Physician Network medical office experience using a modern EMR system such as Athena or comparable. * Understanding of diversified insurance plans. * Knowledge of coding and medical terminology. * Exhibit good interpersonal and communication skills. * Maturity to withstand pressure that may arise in relation to the public and physician. Why join Cook Children's Physician Network? Cook Children's Physician Network (CCPN) attracts and retains highly skilled physicians from around the United States and the world. The management philosophy and organizational culture allow physicians to focus on patient care, while expanding their medical knowledge. Cook Children's Physician Network is unique because it is Promise driven, financially sound and one of the largest pediatric networks in the country. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.
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