Customer Service Representative I

Axelon Services Corporation

Job Description
Job DescriptionContact customers outbound (script provided) to audit customer information includingo Name of venue/end usero Operational Contact Nameo Phone Numbero AddressUpdate SAP with customer informationContact customers to schedule field repair utilizing provided scheduleAnswer customer service questions as assigned in the general program mailboxAnswer returned calls/follow up on assigned accountsRequirements:1-2 years customer service experienceEnjoys working with customersStrong problem solving skillsAble to follow directions/scriptLocated in Syracuse NYPreferred:Current college student or college degreeSAP experience - highly preferredOutbound calling experienceInterested in eventual long term career with Ephesus/CLS