Internal Service Advisor

Solution Oriented Services

Job Description

Solution Oriented Services LLC is a full automotive reconditioning facility aimed at providing Vroom with a larger inventory of ready to sell preowned vehicles. Our services include mechanical repair, interior repair, alloy wheel repair, automotive paint, paintless dent repair, and more!

We are looking for a Service Advisor to join our team! The Service Advisor is responsible for analyzing incoming units and communicating with technicians to determine what mechanical and cosmetic repairs are required to meet our stringent cosmetic standards. If you are meticulous, have strong communication skills, and have an eye for cars then this may be the job for you!



  • Review unit repair needs and provide accurate repair/maintenance estimates.
  • Adhere to policies on vehicle standards.
  • Follow up on each repair and keep manager informed of progress, repairs, and costs.
  • Inspect repair quality and ensure all work is completed in a timely manner.
  • Keep service manager and shop foreman informed of all issues that may arise, and act as the liaison between the service department and the client.
  • Utilize dealer software to track and update vehicle progress and repairs.
  • Process reconditioning and detail work on inventory.



  • Must be 18 years of age or older
  • Must be able to successfully pass a criminal background check
  • Must have a checking/savings account or pay card with routing numbers for ACH
  • Must be able to work with computers and learn new and updating software
  • Ability to communicate in an effective manner both verbally and in writing.
  • Teamwork personality with the discipline to work independently with little supervision
  • Former Automotive Industry experience creating estimates and working on internal service
  • Effective time management and problem-solving skills
  • Experience in the automotive field (i.e., writing repair orders, internal service, reconditioning etc.) strongly preferred.


This is a full-time position. Monday Friday, 08:00am 05:00pm.

If interested, please contact Kelvin at (832) 998-7693 or

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