Unit Admitting Associate

Advocate Aurora Health


Job Description
Department:35005 Advocate Christ Medical Center - Labor and DeliveryStatus: Full timeBenefits Eligible:YesHours Per Week:36Schedule Details/Additional Information:7a-7pMajor Responsibilities: Performs patient interviews either in person and/or by telephone, to obtain and document patient demographic and medical coverage information within registration area and processes order for rehabilitation services: Performance of patient reception services in support of department activities: Assists in clerical services related to revenue capture in support of department services Preparation and dissemination of correspondence Contribute to a harmonious work environment and positive guest relations: Supports the patient care team in the activities related to the delivery of care and maintenance of patient care areas:Education/Experience Required:High School education or equivalent. Knowledge of medical terminology is strongly preferred. 2-3 years related experience is required. Previous computer experience is beneficial. This position will need to recognize needs and behaviors of a variety of age groups of patients treated, i.e. understand normal patterns of adolescent behavior and look for signs of normal aging. Prior experience with various age groups is preferred. Knowledge, Skills & Abilities Required:Typing 20-30 words/minute Good communication skills Proficiency with computer input, strong keyboard skills Ability to function in a stressful environment with a high level of empathy, tact and poise Knowledge of general office equipment CPR Certification within 6 months of employment.Physicial Requirements and Working Conditions: Ability to successfully complete hospital-based training for Unit Admitting Associate. Ability to rotate shifts to provide coverage. Willing to be called off based on unit demands. Exposure to various contagious diseases, radiation, hazards associated with their use. The candidate must be highly customer service oriented. May be required to participate in community service programs such as Think First, Moving Mountains, adapted/wheelchair sporting events, community outreach, etc. The candidate must be able to perform physical tasks such as hearing the client, viewing the computer screen, verbalizing instructions and processing manual dexterity for data entry; ability to lift 20 lbs. of computer paper.If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties. Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties.
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