Convenience Store Clerk


Job Description
SUMMARYThe Convenience Store Clerk receives cash from customers or Associates in payment for goods or services by performing the following duties in a quick and friendly manner. Oversees operations when left in-charge of store.ESSENTIAL DUTIES AND RESPONSIBILITIESProvides excellent customer service, ensuring positive customer relations and satisfaction.Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.Processes and is accountable for other services handled at the registerEnsures proper handling of all forms of tender and couponsBookkeeping - balance tillsAnswers incoming phone calls using proper phone etiquettePerforms fixed activities as assigned by Store DirectorAssists with maintenance and cleaning of the storeFollows all store and department policies and proceduresFollows all safety policies and proceduresOther duties may as assigned.General upkeep of all machines (stores with gaming)Maintain bill breaker machine (stores with gaming)Bartending (stores with gaming)KEY ATTRIBUTESExcellent customer service skillsAbility to prioritize and multi taskDetail OrientedProblem solving skillsHigh energy21 years or older (stores with gaming)SUPERVISORY RESPONSIBILITIESThis job has no supervisory responsibilities.EDUCATION and/or EXPERIENCEHigh school diploma or general education degree (GED);One to three months related experience and/or training;Equivalent combination of education and experience.LANGUAGE SKILLSAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees of organization.MATHEMATICAL SKILLS Basic math concepts (addition, subtraction, division, multiplication)CERTIFICATES, LICENSES, REGISTRATIONSFood Handler's Certification as required by State LawBasset certificate (stores with gaming)RECOMMENDED EQUIPMENTSlip resistant shoes with closed toe and heelSafety CutterUniform per store policyRECOMMENDED EQUIPMENTSlip resistant shoes with closed toe and heelSafety CutterUniform per store policyPHYSICAL DEMANDS Regularly (Over 2/3 of the time)StandUse hands to finger, handle, or feelReach with hands and armsCommunicate with associates and customersLift and/or move up to 20 poundsFrequently (Between 1/3 to 2/3 of the time)WalkStoopKneelCrouchCrawlOccasionally (Less than 1/3 of the time)ClimbBalanceTaste or smellLift and/or move up to 50 poundsVisionCloseDistanceAbility to focusWORK ENVIRONMENT OccasionallyFumes or airborne particlesOutside weather conditionsMoving mechanical partsToxic or caustic chemicalsNoise LevelModerate** Niemann Foods Management retains the discretion to add to or change the position requirements at any time. ** Position requirements may vary by store location.