Unit Clerk

Rosecrance, Inc.

Job Description

Leaders in recovery. Champions of hope.

Rosecrance is a private not-for-profit organization and nationally recognized leader in treating substance use and mental health disorders for children, adolescents, adults, and families. With nearly 60 locations in Illinois, Wisconsin, and Iowa, our physician-led team has developed an innovative, multidisciplinary, outcomes-informed approach.

Our comprehensive continuum of care includes intervention and assessments; residential care for teens and adults with on-site detox services; intensive outpatient care and continuing care; family support, education, and therapy; virtual outpatient services and family support programs; alumni programming and parent support groups; and prevention and early intervention education for students and communities.

Since 1916, our unmatched legacy as a proven behavioral healthcare leader is a source of hope and strength to those we serve and provides a roadmap for the best opportunity for lasting recovery. Rosecrance served nearly 50,000 clients last year.

Position Purpose: To provide medical records and support services for the Rosecrance Ware Center.


  • High school diploma or equivalent combination of education, training and experience
  • Keyboarding ability of 50 WPM
  • Word processing experience or equivalent training
  • Knowledge of medical records processing helpful
  • Excellent spelling, proofreading and grammar skills
  • Experience or training in a Windows-based computer environment

Essential Responsibilities:

  1. Work prescribed and be available to work additional hours when necessary. Overtime may be required.
  2. Create matrixes for appropriate clients and file in the client record.
  3. Input admissions and discharges into the software system as needed.
  4. Monitor error/rejection/ineligible reports and provide prescribed follow up with clinical and supervisory staff.
  5. Perform weekly health record reviews and record in client record as required.
  6. Track that all documentation is in the electronic health record software and mark complete, incomplete or missing documentation.
  7. Serve as a member of the Medical Records and Outpatient teams and participate in all team meetings and activities as required.
  8. Coordinate and maintain organization of the assigned outpatient teams.
  9. Maintain client charts as assigned.
  10. Input data and prepare reports as assigned.
  11. Maintain and schedule transportation requests
  12. Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
  13. Deliver exceptional customer service consistently to every customer.
  14. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.


  • Health insurance with multiple plan options to meet your needs
  • Flexible Spending Account
  • Health Savings Account with company contribution
  • Dental insurance
  • Vision insurance
  • 401(k) plan with employer match and discretionary employer contribution
  • Group Life Insurance including LTD and AD&D
  • Tuition assistance (qualifications apply)
  • Licensure/certification reimbursement (qualifications apply)
  • Paid Time Off
  • Referral program
  • Wellness plan
  • Certain facilities offering on-site gym

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