Fulfillment Supervisor-Weekday Nights-M-Thurs, 4P - 3A
SCC Saddle Creek Corporation
Why Work for Saddle Creek?Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you're looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.Department: Fulfillment Operations Location: Haslet, TXOverview The Fulfillment Supervisor is responsible for leading a team of associates to achieve a variety of goals including productivity, quality, problem resolution, outstanding customer service, employee relations (motivation and development), and maintaining a safe work environment. The Fulfillment Supervisor works closely with upper management to ensure operational excellence and overall facility success. Responsibilities Oversee incoming and outgoing shipping activities to ensure order accuracy, completeness, and condition of shipmentsAssist Fulfillment Manager in planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy, and quality is metEnsure exceptional customer service key performance indicators (order fill rate accuracy, unannounced inspections, inventory accuracy, etc.)Promote constant and measurable improvement; always teach and enforce SCLS' Quality PolicyMaintain a clean, professional, and safe working environment by meeting or exceeding SCLS' corporate safety goalsEffectively communicate SCLS' goals, expectations, areas for improvement, and successes to associatesConduct annual performance reviews for all staff within the departmentPersonally coach, train, and mentor direct reports in order to ensure personal growth and career developmentQualifications Education/Experience Bachelor's Degree strongly preferredAt least 2 years of experience in a lead or supervisor role preferably in fulfillment, distribution, or manufacturing environmentKnowledge, Skills and Abilities Ability to adjust strategy on the fly while functioning in a fast-paced environment in order to obtain operational goalsMust be technologically savvy; experience with an Order Management System, Warehouse Management System, or Labor Management System is preferred. Must be proficient in Microsoft Office including Word, Excel and PowerPoint.Ability to build a cohesive team that exemplifies SCLS' values and operates to support SCLS' mission statementStrong written and verbal communications skillsDemonstrated leadership skills to influence, implement, and manage change within the departmentAbility to develop and use collaborative relationships to accomplish work goals by listening, sharing ideas, and appreciating others' effortsIdentify and understand issues, problems, and opportunities; possess solid judgment, problem-solving, and decision-making skillsAbility to plan, organize, and manage multiple projects and set priorities#LI-DD1Benefits:Benefits package including medical, dental, vision, HSA and medical reimbursement401(k) matchVacation and holiday payEmployee assistance and identity theft protectionCareer development and opportunity for internal promotionsTuition reimbursement for further educationCell phone allowanceCompany paid life insurance and short term disability Saddle Creek is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO is the Law poster here. View the EEO is the Law Supplement here. View the Pay Transparency Nondiscrimination Provision here. View the E-Verify Posting here.Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to Disability.firstname.lastname@example.org and let us know your contact information and the nature of your request.