Senior Manager - Line Service - West Palm Beach, FL (Day Shift)

Jet Aviation

Job Description
Senior Manager - Line Service - West Palm Beach, FL (Day Shift)West Palm Beach, FloridaAdded 10/05/2022Job Title: Senior Manager - Line Service - West Palm Beach, FL (Day Shift), url: Apply Now+ Share**Position Summary:**The Senior Manager Line Service is responsible for the overall operation and functioning of the sites Line and Ramp Services team, ensuring safety and compliance for all flight line operations and maintaining excellent standards of customer service.**Main Responsibilities:**Responsible for the overall operation and management of the flight line and line and ramp services team members and supervisors within established operating procedures and regulationsResponsible for adhering to all safety policies and procedures by managing employees in direct line of reportingResponsible for management of hangar stacking and aircraft ramp parkingResponsible for management of refueling and defueling all types of aircraft on a daily basis, demonstrating knowledge of specific fueling requirementsProvides management of towing and disconnecting services for all types of aircraftsExecutes hand signals in order to guide aircraft during arrivals and departuresProvides service to aircraft using ground support equipment, e.g. use of GPU for aircraft engine starts and ground power, use of lavatory cart and emptying procedures, etc.Communicates with employees and/or crew using radios in order to provide excellent customer serviceCreates and manages team schedules and absences; periodically monitoring/working different shifts for team management purposes.Manages individual and team performance; supports and monitors the growth and learning of team membersResponsible for managing budget items such as CapEx, CUPA, etc.Directs aircraft and hangar cleaning, as neededAssumes additional responsibilities in the absence of the FBO Supervisor and delegates responsibilities to qualified personnelDirects general grounds keeping activities (grass cutting, weeding, picking up paper and trash, general housekeeping, etc.)Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics networkOther duties as assigned**Minimum Requirements:**10+ years relevant work experienceThorough knowledge and understanding of aviation industryGood internal/external commercial awarenessExperience managing mixed-level team members of professionals and managers and navigating in a matrixed organizationPrior experience setting and implementing standards and operational guidelinesStrong communication skills and experience communicating to diverse internal and external stakeholdersExtraordinary customer focus**Desired Characteristics:**Strong project management experienceStrong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is required to use hands to finger, handle, or feel, reach with hands, and talk or hear. The employee frequently is required to stand, walk, or sit. The employee is occasionally required to climbs or balance, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds over their heads. Specific vision required for this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year.Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Jet Aviation, where individuals are hired, employed, recognized, and advance based upon their individual skills and abilities and without regard to an individuals race, color, national origin, age, religion, physical or mental disability status, sex, gender, sexual orientation, gender identity or expression, transgender status, genetic information, marital status, pregnancy (including childbirth, lactation and related medical conditions), status as a protected veteran or any status or characteristic protected from employment discrimination under applicable federal, state and local laws (EEO status). This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, compensation, benefits, promotions, termination, layoff, recall, transfer, and opportunities for training and advancement