Relationship Executive


Job Description
**What makes an outstanding Relationship Executive?** The FI Acquiring Relationship Executive manages the bank partnership for Merchant Services providing strategic and consultative management for a portfolio of existing clients in the FI Acquiring vertical. As the strategic advisor to the client, you will be required to have an in-depth understanding of the clients' business, goals, strategies and industry trends and directions. This role is focused on helping FI clients grow their business leading large, multi-disciplined project and sales teams, and integrating a broad set of business development initiatives in complex client environments. **To be successful in this Relationship Executive role, you will:** + Identify and advance broader enterprise-wide opportunities to deepen share of partner wallet. + Generate new demand, revenue, profit margin and retention for Fiserv with assigned mix of current clients in FI Acquiring vertical. + Conduct regular cadence of communication with the client at all levels and disciplines by effectively articulating the Fiserv value propositions. + Leading multiple initiatives concurrently, potentially in different distribution models, in a manner that will identify and execute to close new sales opportunities following Fiserv's sales process methodology. + Develop and lead an account strategy using clients growth plans, budget and project timelines. + Ensure proactive accountability to the client leading to an improved client experience and retention. + Elevate and close client issues quickly and effectively with a sense of urgency. + Work in a virtual team setting to coordinate the appropriate resources to meet varying client requirements. This will include product specialists, solution consultants and service sales to generate new business opportunities and greater share of wallet with the client. Collaborating across the organization to ensure client needs are being met. The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. **Qualifications for consideration** + 7+ years experience in solution sales + Domain expertise in the FI Acquiring industry market preferred + 3+ years management experience + Bachelor's degree in related field preferred + Established ability to build and sustain relationships at the a very high c-level with clients gaining trusted advisor status + Strong influencing and negotiation skills, including contract management + A background in a majority of these areas: banking, card processing, merchant processing, check services, prepaid and alternative payments. + Prior experience of successfully working in a dynamic, matrix environment + Excellent verbal and written communications skills + Ability to travel approximately 30-40% **Who we are:** Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are. We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Explore the possibilities of a career with Fiserv and Find Your Forward with us!