Night Audit (PT) - Ptarmigan Inn

CoralTree Hospitality


Job Description
Job OverviewWe are looking for a Night Audit team member who will provide friendly, efficient and hospitable service at the front desk. Provide efficient and friendly check in and check out service. Run the night audit process through the PMS system. We think those who are night owls will love this role!Essential FunctionsProvide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requestsVerify and swipe credit cards for authorization using electronic acceptance methodsHandle cash, make change and balance an assigned house bankPost charges to guest rooms and/or house accounts as neededRetrieve messages, mail and facsimiles for guests as requestedResearch and perform revenue audit functionUpon completion of audit, input information into general ledger systemFile paid invoices in night audit packsResearch and respond to charge inquiries on a timely basisSend copies of guest folios on a timely basis via fax or mailFile registration cards in suite number orderNotify guests of incoming faxes using the message function on the computerQualificationsHigh school graduateOne year Accounting experienceFluency in job related English, both verbal and non-verbalProvide legible communication and directionsCompute basic mathematical calculations (add, subtract, multiply and divide numbers)Company IntroductionOur team members are the true soul of our company. We think differently. About travel, but also about the ways in which we deliver on our promise to engage, delight, awaken and challenge our team members as well as our guests. We are deeply committed to the foundation of core values that molds our interactions with everyone we encounter - our guests, our clients, our team and our communities. We create engaging, impactful environments that connect people and place, awaken the spirit, and allow team members with talent, integrity and heart to thrive. We believe our team members are the true soul of our company. We invite you to join us on this journey.Property IntroductionA true Steamboat original, The Ptarmigan Inn has been refitted and reborn as a stylish basecamp for in-the-know adventurers. A free-spirited home base of social buzz and vibrant fun with comfy amenities and a bullseye location with ski in and ski out ability makes The Ptarmigan the only choice for hotels in Steamboat Springs. Guests enjoy a mountain of amenities while staying at the Ptarmigan Inn. Situated at the base of the mountain adjacent to the gondola at Steamboat Ski Resort, we make it easy for guests to enjoy all that the mountain has to offer with ease. Ski from the hotel to the slopes and back at the end of the day. The Ptarmigan Inn is one of Steamboat Ski Resort's original ski-in/ski-out hotels and enjoys an unparalleled location at the base of the mountain.
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