FT Customer Support Representative (Work From Home)

BetterPool


Job Description
[Customer Service / Remote] - Anywhere in U.S. / Up to $60K per year / Sun-Th 11a-7pm PT - As a Customer Support Rep you'll: Use Intercom to read, track, and respond to support requests from customers (B2C); Understand Intercom and CS best practices; Provide a valuable and meaningful customer experience for users by being attentive to their needs; Research support issues and escalate tickets when there are indications of a larger issue; Provide detailed background information when reporting a bug or issue; Maintain courteous and articulate communication with the customer...Hiring Fast >>
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