Ahwatukee - Cashier/Phone Attendant

SPINATOS PIZZA INTERNATIONAL INC


Job Description
Job DetailsJob LocationAHWATUKEE - PHOENIX, AZDescriptionAs a cashier, you are the first face the guest sees when they walk in our doors so a friendly smile, warm welcome, and professional demeanor are the first expectations we have. Some of the responsibilities of the position are answering phones, taking orders for deliveries and pick-ups, running an organized and efficient expo window, quickly and accurately cashing out guests while insuring their orders are correct, creating friendly relationships with our guests, and helping in any other areas the restaurant may need. Because of the high level of business our restaurant does on a daily basis, you must be able to multi-task, perform well under pressure, maintain a professional, friendly, and calm demeanor at all times, and above all put the guests first in whatever their needs may be.CASHIER TASKS INCLUDE, BUT ARE NOT LIMITED TO:Acknowledging and welcoming incoming guestsInputting orders at the counterTaking payment for To Go / Pick Up ordersRetrieving food for To Go / Pick Up guestsCommunicating with kitchen about the status of paid ordersKeeping track of "Paid Waiting" and "Paid To Go" guestsDouble checking all items (i.e. opening each box and bag) before giving an order to a guestEnsuring that guests who are picking up food have everything they need such as plates, napkins, and condiments. This includes help out to their car, if necessaryThanking and welcoming back all guestsDirecting guests to other parts of the restaurant such as the seater podium, bar, or restroomsMaintaining the cash drawer. This includes responsibility for the money throughout the shift, taking payments accurately, giving correct change, and breaking bills for other employeesBacking up other FOH positions as neededTHE PRIMARY DUTIES OF A PHONE ATTENDANT CONSIST OF:Answering as many phone calls as possibleBeing sure to answer phone calls within 2 ringsStaying within earshot of the phone at all timesPrioritizing phone calls and politely placing guests on hold if neededBeing courteous and using proper phone etiquette as outlinedTaking orders quickly and accuratelyPaying special attention to complicated information like credit card numbers, delivery addresses, special instructions / notes, etc.Providing accurate promise times for Pick Up and Delivery ordersAnswering common guest questionsTaking messages for managementBacking up other FOH employeesQualificationsRequirements:- Must have a current food handler's card/certificate- Must be able to provide proof of employment eligibility- Must have open weekend night availability (Friday-Sunday 3pm-10pm) Store managers will contact and set up interviews with applicants that meet all requirements. Please do not call the store to set up an interview.Spinato's Pizzeria is an Equal Opportunity Employer and uses e-verifyMust be able to pass a drug test
Industry