Registered Client Service Associate

JK Executive Strategies, LLC


Job Description

Registered Client Service Associate


JK Executive Strategies is thrilled to partner exclusively with a well-respected, Rochester-based, financial services firm in search of a Registered Client Service Associate to join its team. This position serves as the primary contact for the Organizations clients and advisors. The CSA will assist with investment, administrative and operations duties, prepare documentation, and maintain accurate documentation.


Responsibilities:

Case management:

  • Process all new business paperwork ---preparing and submitting new applications
  • Assist with data entry of all clients financial information
  • Handle account transfers/updates for new and existing clients
  • Prepare and update weekly reports
  • Anticipate advisors needs and handle them proactively
  • Lead execution on any Advisor meeting follow-up

Client service:

  • Manage client service experience for investment and insurance clients
  • Handle incoming service calls in a timely manner
  • Update client communication

Paraplanning/Advisor assistance:

  • Pulling reports and creating agendas for reviews
  • Assist in open enrollments

Consulting/Other:

  • Assist Advisor in any follow-up
  • Act as backup note taker

Requirements:

  • Bachelors degree in finance, accounting or other business-related discipline.
  • 1+ years of related experience, ideally in a client service capacity.
  • Strong organizational skills with ability to plan and carry out responsibilities with limited supervision.
  • Ability to work effectively as an individual or part of a team in a diverse work group.
  • Ability to handle multiple tasks at one time and be able to prioritize.
  • Ambition, attention to detail, high energy, and strong desire to succeed.
  • Customer Relationship management system experience preferred
  • Demonstrated effective verbal, interpersonal and written communication skills.
  • Demonstrated intermediate level ability in the use of applications in spreadsheet, word processing and other software packages including Microsoft Excel and Word.


JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.

Industry