FT Customer Support Representative (Work From Home)

Peaksware


Job Description
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Health Insurance / 401K / Flexible Time Off - As a Customer Support Rep you'll: Receive emails and/or chats from customers to answer questions and resolve technical issues for products; Accurately record customer interactions within the ZenDesk environment; Assist in placing customer orders, processing refunds, and answer accounting-related questions using internal platforms; Identify and report possible product defects that arise during the troubleshooting process; Contribute to the knowledge base by creating and maintaining articles...Hiring Fast >>
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