Field Services Engineer


Job Description
Field Sales Engineer, Global Medical Device Company Salary + Bonus + Medical/Dental/Vision/401K/PTO/Holiday/ALL Expenses/Training Local Service only (no national travel) This position is responsible for ensuring company products meet performance specifications for Hospital Customers. Will repair, maintenance, installation of company products to ensure product performance meets specifications. The position follows standard practices and procedures in analyzing situations to diagnose mechanical, hardware, software, and system failure. Responsible for Repairs and maintains capital medical equipment. Performs preventative maintenance, and installs authorized modifications as described in Technical Service Bulletins to ensure on-time completion. Prepares new computer hardware and loads current version software to include the most recent approved software versions. Prepares replacement hard drives with the appropriate software image for use to repair customer systems. Responsible to ensure warranty parts used to repair instruments are accompanied by failure details and provided to purchasing group to apply for warranty credit. Requirements Requires an Associate degree or related field or high school diploma and 2 years of technical school or equivalent military training or equivalent work experience. Requires up to 2 years of experience repairing or servicing mechanical/system hardware and software, or networking/wireless networking. Requires well-written/verbal communication skills.