FT Customer Support Specialist (Work From Home)

InvestNext


Job Description
[Customer Service / Remote] - Anywhere in U.S. / Up to $65K per year / Generous health plan for you and your family / Unlimited PTO / 401k / Computer of choice - As a Customer Support Specialist you'll: Be the face of the brand and the first-line support for customers; Assist with support issues through chat, email, and the occasional video call; Own the customer satisfaction score by reaching out to customers who left 'unsatisfied' scores to provide resolution; Create new automation flows to address commonly asked questions using a chatbot; Write help articles to walk users through newly released features...Hiring Fast >>
Industry