Customer Service Representative

Simpay


Job Description
[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Healthcare plans / PTO / 401k / M-F 9a-5p - As a Customer Service Rep you'll: Answer inbound customer service inquiries pertaining to funding, statements, PCI compliance, rates, and fees, via phone and email; Manage DDA change requests and Notice of Cancellation bank changes; Assist customers in understanding the importance of being compliant and other general service inquiries; Assist in managing cancellations and rewrite accounts; Monitor weekly & statement follow-up calls; Process returned statements...Hiring Fast >>
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