Service Advisor

Cavender Toyota

Job Description
Cavender Toyota is the #1 Toyota Certified Used Vehicle Dealer in the NATION! AND...THE OFFICIAL TOYOTA DEALER OF THE SAN ANTONIO SPURS!  For over 80 years, the Cavender Auto Family has strived to offer the best dealership experience by proudly serving our community, employees and customers. Throughout this pandemic, Cavender Auto Family has experienced remarkable high-growth and surpassed previous records. Safety being our number one priority, we were able to balance the safety of our employees while still adding top talent to our progressive and ever-growing organization. Apply & join our dynamic team with Confidence! Where we value professional development and provide a clear career path for promotion! Why work at Cavender Toyota: * We offer an outstanding company culture where we understand the importance on work/life balance  * Fantastic benefits - Paid vacation time, medical, vision, and dental insurance, 401k plans, Paid Parental Leave * We truly believe in promoting from within - we offer career progression and multiple career paths  * We love to invest in our employees - we provide ongoing training and professional development * We love San Antonio and we are always looking for different ways to partner with our community Service Advisor Responsibilities:  * Greet customers promptly in a friendly manner * Obtain customer and vehicle information * Provide excellent customer service to all customers * Clearly report all vehicle symptoms as described by the customer * Establish follow up time * Monitor the progress of each vehicle throughout the day, and updating customers frequently * Explain all completed work and charges to customers Service Advisor Requirements: * Proven record of achieving exceptional Customer Satisfaction * High School Diploma/GED is required * Previous customer service experience * Above average energy level * A desire for a long term career with a growing organization * Personal and professional integrity * Must be willing to submit to a background check and drug screen prior to employment   We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.