FT Customer Service Agent (Work From Home)

Allied Benefit Systems

Job Description
[Call Center / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Service Agent you'll: Confer with members and providers by telephone to provide information about employee benefit plans and/or claim issues; Take a minimum of 50 to 100 calls per day depending on queue assignment; Keep records of member and provider interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken; Refer unresolved members' or providers' inquiries to designated departments for further investigation; Complete adjustment request forms, accident detail forms, other insurance (OI) forms and temporary change of address records...Hiring Fast >>