Customer Service Rep (Work From Home)

Ansafone Contact Centers

Job Description
Starting at $12.50Must be able to complete 2-3 week orientation and training Mon-Fri 9am-5pm ESTMust be able to work one weekend day per weekBilingual is a plusAre you looking to join a company where you can learn, grow, and help others? With over 50 years of experience, our dedicated team can help you achieve your career goals. We strive to promote from within and create a positive impact for our team members and the many customers we serve.We are currently accepting applications and seeking self-motivated, professional, upbeat, friendly individuals to join our fast-paced call center. We have opportunities for you to join our work from home team and work virtually anywhere or work in our office in Ocala, Florida!You may be assisting with inbound calls from clients, patients and customers or placing outbound calls to members, patients, or doctor's offices. As a 24/7/365 business, we have flexibility in scheduling options. We service thousands of clients and make a daily difference in the lives of their customers!Does this sound like you?You enjoy helping others and finding solutionsYou are passionate about learning new thingsYou thrive working with a diverse team in an inclusive cultureWe are looking for Candidates with the following attributes, skills, and qualifications:Computer skills in a windows-based environment.Able to type at a minimum 25-30 words per minute.Able to maintains integrity, honesty, and strong work ethic.Punctual, with great attendance.Ability to multi-task- without losing efficiency or composure.Must be able to pass a post offer/ pre-employment background check.Bilingual is a plus!Work from home requirementsHigh-speed broadband internet that meets our requirements of at least 10 Mbps Upload and 10 Mbps Download. Router/ modem to connect Ethernet cord no WIFI connections permitted.(We provide the rest - computer, monitor, mouse, keyboard, headset, cables, and camera!)Our BenefitsPTOMedical, Vision and DentalCompany matching 401K planEmployee Assistance ProgramPaid trainingShort- and long-term disabilityLife Insurance optionsDon't just take our word for it, here are a few examples of what our employees are saying about us:"Awesome Leadership and Teamwork""It's awesome being part of this amazing team"We want YOU to see YOUR future with us! Come join our Team Member centered, fun, hardworking team!**We are thrilled to share that Ansafone has been named on the Top 100 Companies for Remote Jobs list by Flex Jobs****Please test your home internet speed by doing one of the following:If using a mobile device, download the free app Speed Test by Ookla If using a desktop computer, please use the website www.speedtest.netAt the time of your application, please upload a screenshot of your result in the "attachments" section of your profile.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)