Job Description
Smashburger's vision is to bring the joy of eating to everyone! That's why we want Smashburger to be a SMASHING and rewarding experience for all of our employees. Our brand is committed to delivering an all-in better burger experience focused on fresh, quality ingredients in a cool, hip environment. We provide an exceptional guest experience that supports today's busy modern lifestyle. Smashburger Guest Service Expert ResponsibilitiesGreet guests with a smile! Responsible for welcoming new and repeat guests every visitBe knowledgeable of all menu items so you can make meal suggestions and answer questionsVerify each guests order for accuracy, manage "to-go" orders, process POS transactions and follow cash handling proceduresVisit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfectFollow recipe and food safety standards to prepare and deliver shakesTeam work! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environmentFoster and value a safe work environment by following all personal and food safety and security standardsHave pride in keeping floors, counters, dining area and restrooms clean at all timesAbility to listen, communicate and work well with others in a busy restaurant environmentValues integrity and doing the right thing, even when no one is watchingSmashburger Guest Service Expert RequirementsMust be 16 years oldPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 25 lbs.Show up on time to work variable hours/days, including nights, weekends, and holidaysMust successfully complete our training programAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust be able to produce authorized U.S. work documents; Smashburger participates in E-verify