Customer Service Representative

Rose International

Job Description
**Only U.S. Citizens and those authorized to work in the U.S. may be considered as W2 candidates.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.** Job Title: Customer Service RepresentativeDuration: 6 MonthsTarget Start Date: ASAPLocation: Alpharetta, GA 30009Job Description: Respond promptly and professionally to incoming telephone calls, chats and ticketsAssist with order problems, exchanges, edits and trackingDevelop a knowledge of products, services etc. and effectively convey this information to customersUnderstand and resolve compliance issues in accordance with policies and proceduresBe an active team member and support overall teamwork and moraleAdhere to all established procedures, policies and safety rulesMaintain established performance levelsHigh School DiplomaSuperb customer service skills and professionalism with a strong ability to diffuse customer concernsRose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department . Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)