Phone Clerk - Summit Medical Group at Tellico Village

Summit Medical Group, P.L.L.C.


Job Description
Overview: About Summit Medical GroupSummit Medical Group is East Tennessees largest primary care organization with more than 300 providers at 66 practice locations in 15 counties. Summit also consists of four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, central laboratory, and sleep services center. Summit provides healthcare services to more than 280,000 patients, averaging over one million encounters annually. For more information, visit www.summitmedical.comIn addition to our commitment to the health of our community, our organization is also committed to the health of our employees through our employee Wellness Program. Employees receive a discounted monthly insurance premium if they actively participate in the wellness program. Furthermore, Summit Medical Group hires only non-tobacco users. Pre-employment drug testing will include testing for nicotine, and only candidates who pass the drug test will be considered eligible for employment. Responsibilities: About Our Career OpportunitSummit Medical Group Tellico Village, adivision of Summit Medical Group, is seeking aPhone Operator/Clerkto join their practice.This is a PRN opportunity, working daytime office hours.Responsibilities:(List does not include all duties assigned)Skill in greeting patients and answering the telephone in a pleasant and helpful manner.Knowledge of medical office procedures.Knowledge of spelling, grammar and punctuation needed to record messages.Knowledge of computer systems and applications.Ability to apply policies and principles to solve everyday problems and deal with a variety of situations.Ability to work effectively with physicians, patients, staff and the public.Ability to establish priorities and coordinate work activities.Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients. Qualifications: Education:High School Diploma required.Experience:Prefer one year experience in a medical office setting.
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