Director Clinical SME - Telecommute

UnitedHealth Group


Job Description

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

The Clinical Director of Hospital System Performance Improvement will serve as the lead clinical expert collaborating with a consulting team that performs health system due diligence, program redesign, implementation, and sustainability for commercial and market performance partnerships.  

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

  • Leading clinical improvement initiatives focusing on enhancing operational and financial performance
  • Designing best practice models of operation to improve clinical performance, and supporting product sales initiatives
  • Identifying complex business problems and developing project frameworks to reveal root cause barriers with solutions 
  • Building consensus amongst client sponsors and stakeholders who play a critical key role in the ability to successfully sell and implement identified solutions
  • Leading initiative teams to accurately diagnose the issues the client has identified (as well as underlying issues) and determine the appropriate solutions that will lead the client to achieve best practice performance
  • Supporting and/or leading the creation of due diligence materials and other business development activities (e.g. proposals and Statements of Work or SOWs)
  • Providing strategic input to the development of project/program roadmap and timelines
  • Supporting the management of resources within projects/programs
  • Creating a team-oriented work climate that enables professional development and encourages creative solutions and strategies
  • Providing coaching and mentoring of project team members with the goal of developing and retaining talent within the organization
  • Serving as a trusted advisor with clients and team members
  • Create supporting collateral and support sales effort with clinical staff
  • Provide project management support for large initiatives
  • Lead and coordinate initiative activities (analyses and report creation)
  • Coordinate data integration activities
  • Provide general healthcare consulting services


You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Undergraduate degree in Nursing or Health Administration
  • 10+ years of healthcare or healthcare consulting leadership experience
  • 10+ years evaluating healthcare program outcomes, performance measurement, and program leadership
  • Intermediate level of proficiency in Excel, Access, SAS, and SQL
  • Ability to travel 50-80%
  • Full COVID-19 vaccination is an essential requirement of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance

Preferred Qualifications:

  • Excellent ability to lead initiatives with minimal guidance
  • Ability to organize work effectively and efficiently
  • Ability to work on multiple projects

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $113,500 to $218,100. The salary range for Connecticut / Nevada residents is $113,500 to $218,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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