Technical Services Technician

Food City

Job Description
Job Summary: The IT Technical Services Technician is responsible for installing and configuring system software and hardware as well as provides operational support to the system and associates, as needed. Essential Job Functions: * Provide support for all PC and laptop users. * Provide support Desktop support for all stores. * Technical research for problem solving and software testing. * Provide support for all wireless equipment. * Recommend and process purchases of hardware and software. * Assist other departments in their use of PC software. * Assist in training individuals on all PC software. Qualifications: * Bachelor's degree in computer science or 2 years of equivalent work experience required * Knowledge of PC systems * Knowledge of wireless devices * Knowledge of printers and printing processes * Knowledge of safety rules and guidelines * Ability to communicate on a regular basis regarding project statuses to project team, project stakeholders and sponsors. * Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis * Ability to attend on-site work during normal business hours, with some overnight travel required. Benefits of working for Food City: 401(k) with company match, Employee Stock Ownership Plan, Weekly Pay Checks with Direct Deposit, Company paid Life and Disability Insurance, Medical Plan with wellness benefits, Dental Plan, Paid Holidays, Paid Vacations, Associate Offers, and so much more! About Food City: Food City is a privately held, family-owned company with a driving mission to "run the best store in town." Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.