Operations Manager

Fanatics Inc


Job Description
Company Overview Fanatics is building a leading global digital sports platform to ignite and harness the passions of fans and maximize the presence and reach for hundreds of partners globally. Optimizing these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as a global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings for fans across the sports ecosystem. The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today's 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, through Topps as a cornerstone of the business, building a new model for the collectibles and trading cards hobby with top leagues and players association partners; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform. Fanatics' partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs. As a market leader with more than 9,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives. At Fanatics, we're a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience. Key Responsibilities * Provide Leadership and Direction for the Inbound and Outbound Departments at our fulfillment Center * Develop, Maintain, and Manage Cross-Functional Relationship with Other Organizations Supporting the Site * Coordinate Daily Activities for Site with Support from Operations Supervisors focusing on Safety, Quality, Productivity, and Teamwork * Develop and Implement Process Improvement identifying Optimal Operating Procedures * Lead Operations in a Manner that Provides Maximum Efficiency, Accuracy, and Profitability * Analyze and Report Captured Metrics; Use Analytic Capabilities to Drive Fan Experience with Profitability * Ensure Safety Compliance by Advocating Safety Training and Accident Preparedness * Develop and Implement Performance Standards for Site Operation Education & Experience Requirements: * Bachelor's Degree or 3-5 years of Relevant Industry Experience or Military Experience * Demonstrated Ability to Motivate Individuals and Teams to Drive Performance Efficiency * Proven Ability to Effectively Communicate and Apply Policies and Procedures to Others * Proven Ability to Develop, Mentor, and Retain Talent * Ability to Balance Operational Skills and Business Strategy Providing Optimal FAN Experiences * 3-5 Years of Exempt Level Leadership Direct supervision of a team of 20 or more Experience developing hourly leaders Preferred: Experience in a direct to customer or fulfillment center Experience in an automated warehouse environment (both WMS and robotic) Experience interfacing with senior level leadership Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now. Ensure your Fanatics job offer is legitimate and don't fall victim to fraud. Fanatics never seeks payment from job applicants. Fanatics recruiters will only reach out to applicants from an @fanatics.com or @fanatics.co.uk email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics' fair labor practices. NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.
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